Frequently Asked Questions
Are the shoes for rent?
No, all of our product is for sale. For Rent is our brand and allows us to remain a hidden jem among Baltimore buildings.
Where are you located?
Find us at 515 Cathedral Street in Baltimore, MD.
Do you ship internationally?
YES! We have shipped to lots of different countries and 3 continents. Go to this page for information on international shipping
What are your shipping rates?
We offer flat rate shipping options and FREE shipping on all domestic orders over $150. Go to this page for information on shipping and rates
When will you ship out my order?
If the products are in stock, we will do our best to ship the item within 24 hours but handling can take up to three business days.
What is the difference between a men's and women's size?
Men's size are typically 1.5 sizes smaller than the women's and vice versa. If you have any questions about sizes, we recommend referring to the manufacturer's sizing chart as each brand can size differently.
Can I pick up my order at your Baltimore location?
Yes, please go ahead and place your order. Select the shipping option to pick up in store.
I made a mistake with my order, what should I do?
Don't worry! If you made a mistake in your order such as putting in the wrong shipping address or choosing the wrong size, please contact firstname.lastname@example.org and we will do everything we can to correct your order as soon as possible.